FAQs


 
Q. Where can I find additional information on tickets for the FIFA U-17 Women's World Cup Jordan 2016TM?
Visit http://www.fifajordan2016.jo for more information or to sign up to receive more information regarding ticket sales in the lead up to the FIFA U-17 Women's World Cup Jordan 2016TM?.

Q. Do I need to buy two tickets for a doubleheader?
No. One ticket gives you access to both matches on a doubleheader match day.

Q. Can I leave and re-enter the stadium with my ticket?
No, re-entry is not permitted. Once a ticket has been used to enter the stadium, it cannot be used to enter again, including between matches of a doubleheader. If you leave the stadium security perimeter after the first match, you will require another ticket to re-enter for the second match.

Q. Can the tickets I receive as part of a Venue Package be shared with others?
All tickets may be shared with others, except when already used for the first match of a doubleheader.

Q. Will refunds be available on unused tickets?
No. There are no refunds or exchanges on any tickets.

Q. When and where can I buy tickets for the Opening Match?
There are two ways you can buy tickets for the Opening Match:
1) Purchase a Venue Package for Amman International Stadium which allows you to attend the opening match along other matches in that stadium
2) Single ticket purchase option will be available through www.fifajordan2016.jo.

General Ticket FAQS

Q. Can tickets be used for fundraising efforts?
Tickets may not be used in fundraising efforts. When purchasing FIFA U-17 Women's World Cup Jordan 2016 stadium tickets, the purchaser agrees to the ticketing terms and conditions of sale that clearly outline tickets cannot be used for fundraising purposes. Any ticket(s) found to be used for fundraising efforts will be cancelled and holder(s) will be refused entry at the stadium.

Q. Can I use Tickets as competition prizes or in an auction?
Tickets may not be repurposed for any reason, including prizes or auctions. As indicated in the Ticketing Terms & Conditions, it is agreed upon at the time of purchase that tickets may not be used in any sort of sweepstakes or as a prize in a competition and cannot be re-sold in an auction. For further details, please refer to the Ticketing Terms & Conditions on http://www.fifajordan2016.jo.

Q. How can accessible seating be purchased?
For accessible seats, please call:
Local Organising Committee (LOC) of the 2016 FIFA U-17 Women's World Cup
Tel: +962 6 5607269
Fax: +962 6 5373513
P.O. Box: 4813, Amman 11193, Jordan
Email: ticketing@locjordan2016.com

Accessible tickets will be available in all stadiums with the option to purchase one adjacent companion ticket at the same price as the accessible ticket.

Q. Which area is considered the preferred area in the stadium?
Tickets in the premium and category 1 tend to be preferred seats with the best view of the playing field, though all price categories offer a great competition experience.

Q. Are infants permitted at the matches? How much will this cost?
Children aged two and under at the time of competition will be granted stadium entry when accompanied by an adult with a valid ticket. Once admitted, they must sit in a guardian's lap. Only one child per adult may be admitted in this fashion. If a physical seat is requested for the child, a valid ticket for that seat must be purchased.

Q. Can I print my tickets at home?
Yes. Purchasers who choose the 'Print at Home' option must check the email address associated with their ticketing account for the link to print their tickets. These links will be available from June 20th, 2016.

Q. Can I purchase tickets from outside of Jordan?
Yes. Anyone can purchase tickets through www.fifajordan2016.jo.

Q. Do I need a visa for entry into Jordan?
Entry into Jordan requires a valid passport and may require a visa depending on nationality. Please visit Jordan's government travel sites for the most up to date information before purchasing your tickets. No refunds or exchanges will be offered for spectators that have purchased tickets and do not have all necessary travel documents. Please ensure you have a valid visa for entry into Jordan before purchasing your tickets.

Q. What currency will I be charged for tickets?
All ticket prices and fees will be charged in Jordanian Dinars (JOD).

Q. Why would I have to pay additional fees?
Additional fees cover ticket delivery charges if requested

Q. Can I buy or source tickets from any third party other than FIFA?
Tickets are exclusively available through http://www.fifajordan2016.jo. Tickets purchased through unauthorized intermediaries, including ticket brokers, internet auctions, internet ticket agents, internet or other unofficial ticket exchange platforms will be automatically rendered void and invalid and do not entitle the ticket holder to any refund or further compensation.

Q. What is the minimum age for purchasing tickets?
Buyers must be aged 16 years or older at the time of purchase. Those under the age of 16 will require a parent or guardian to purchase tickets on their behalf.

Q. What age is classed as 'adult' and can therefore accompany a child to the competition?
Any person aged 16 or over may purchase tickets and accompany a child.